Articles - Support (4)

On-Premise vs. Private Cloud

There’s no doubt that the cloud has made business easier and, for the most part, safer for organizations around the world — and their clients. This is especially true during the pandemic, with remote work being the norm. But not every cloud solution is the same. Affordability, accessibility, and ...

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82% of Companies Give Third Parties Access to All Cloud Data

According to research done by the Wiz Research team — a team of cloud security professionals from Microsoft — we’re far too trusting of the parties we do business with. In fact, over 80% of companies provide 3rd party vendors with access to information and data on their cloud — which may cause both ...

Preventing an Email Outage

Have you had an email outage? We’ve recently received several calls from customers with email issues – here’s what we’ve learned. Email outages are occurring after web developers inadvertently make changes to DNS records. So, when you are having website updates or development work done, there are ...

The Pandemic Increased Vulnerability to Cyber Attacks

As painful as it is, the odds are that you’ll fall victim to a cyberattack one day. Think of what this could do to your business, not only due to funds and data lost or compromised, but also the reactions of clients when they’re told that their information was compromised due to a lack of proactive ...

Cybersecurity Mistakes to Avoid as a Small Business Owner

Imagine a day without computers. How would your remote team communicate? How would you transfer data? How would you communicate with customers and vendors? Without access to the digital tools you’ve grown accustomed to, you’d have to resort to pen and paper, snail-mail, and the telephone to get ...

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The Old Way of Handing Out Corporate Hardware Doesn’t Work Anymore

A year ago, supporting a mobile workforce meant assigning a laptop and trusting that they’d use it wisely. For most businesses, mobile hardware was reserved for mobile workers, like those in sales and support—not employees who primarily work at a desk. The more employees work from home, the more they’re becoming accustomed to crouching over a laptop or finding room in ...

Technology Trends Impacting the Future of Business

What will work look like in the post-COVID-19 era and which technologies will define it? One thing we know for sure is that we will be using new tools and those tools will evolve. Beyond that, as more businesses require digitization to stay afloat, these trends will help them build, create, and innovate new solutions as the future takes shape: – Collaboration platforms: ...

Digital Transformation and Cybersecurity During Covid-19

COVID-19 has brought out the best and the worst in people. While we’re finding new ways to do business during challenging times, working from home has posed new cybersecurity challenges. During April alone, Google blocked 18 million conspicuous emails aimed at the coronavirus. Although digital transformation is a welcome way to become more efficient and connected, it also ...

Data-Driven Steps to Help Small Businesses Thrive

Many small and medium-sized businesses (SMBs) are facing the same decisions they made as a start-up. But there’s no reason to start over and reinvent the wheel when you have the answers right in front of you. By assessing your digital data, you can make decisions that are vital to not only staying in business but thriving going forward. Start by accounting for the ...

What CEOs Should Know About Technology

Why should CEOs have at least a basic understanding of technology? The simple answer is because every company in the world relies on technology in some form. Understanding technology enables CEOs to connect and interact productively with multiple tiers within their organization. Some forms of technology that CEOs should be familiar with include: – Basic data and analytics ...