--- title: Technical Support - Premier IT description: Ensuring your technology runs smoothly isn’t just the big stuff like installation, monitoring and maintenance - it’s the little stuff, too. --- - [763.453.6800](tel:763.453.6800) - [Support Contact](mailto:Support@PremierITmn.com) [![Premier IT - White](https://www.premieritmn.com/hs-fs/hubfs/Premier%20IT%20-%20White.png?width=225&height=70&name=Premier%20IT%20-%20White.png) ![Premier IT - White](https://www.premieritmn.com/hs-fs/hubfs/Premier%20IT%20-%20White.png?width=225&height=70&name=Premier%20IT%20-%20White.png)](https://www.premieritmn.com) [![Premier IT - White](https://www.premieritmn.com/hs-fs/hubfs/Premier%20IT%20-%20White.png?width=225&height=70&name=Premier%20IT%20-%20White.png)](https://www.premieritmn.com) - Problems We Solve - [Technical Support](https://www.premieritmn.com/technical-support) - [Cybersecurity Concerns](https://www.premieritmn.com/cybersecurity-concerns) - [Data Backup and Recovery](https://www.premieritmn.com/data-backup-and-recovery) - [Network and Infrastructure Upgrades](https://www.premieritmn.com/network-and-infrastructure-upgrades) - [IT Leadership & Planning](https://www.premieritmn.com/it-leadership-support) - [Compliance & Regulatory Requirements](https://www.premieritmn.com/compliance-regulatory-requirements) - [Remote Work Solutions](https://www.premieritmn.com/remote-work-solutions) - What We Do - [Technical Consulting](https://www.premieritmn.com/technical-consulting) - [Hosted Infrastructure](https://www.premieritmn.com/hosted-infrastructure) - [Computer & Network Management](https://www.premieritmn.com/computer-network-management) - [Security](https://www.premieritmn.com/security) - [Microsoft 365 Support](https://www.premieritmn.com/microsoft-365-support) - [Network Support](https://www.premieritmn.com/network-support) - [Managed Backup & Recovery](https://www.premieritmn.com/managed-backup-recovery) - [Penetration Testing](https://www.premieritmn.com/penetration-testing) - [Windows, Mac & Linux](https://www.premieritmn.com/windows-mac-and-linux) - [Premier Communications](https://www.premieritmn.com/premier-communications) - Articles - [All Articles](https://www.premieritmn.com/articles) - [Security](https://www.premieritmn.com/articles/tag/security) - [Technology](https://www.premieritmn.com/articles/tag/technology) - [Repairs](https://www.premieritmn.com/articles/tag/repairs) - [Managed Services](https://www.premieritmn.com/articles/tag/managed-services) - [About](https://www.premieritmn.com/about-premierit-serving-twin-cities) - [Contact](https://www.premieritmn.com/contact-us) - [Network Audit](https://www.premieritmn.com/network-audit) - [763.453.6800](tel:763.453.6800) - [Support Contact](mailto:Support@PremierITmn.com) - Problems We Solve - [Technical Support](https://www.premieritmn.com/technical-support) - [Cybersecurity Concerns](https://www.premieritmn.com/cybersecurity-concerns) - [Data Backup and Recovery](https://www.premieritmn.com/data-backup-and-recovery) - [Network and Infrastructure Upgrades](https://www.premieritmn.com/network-and-infrastructure-upgrades) - [IT Leadership & Planning](https://www.premieritmn.com/it-leadership-support) - [Compliance & Regulatory Requirements](https://www.premieritmn.com/compliance-regulatory-requirements) - [Remote Work Solutions](https://www.premieritmn.com/remote-work-solutions) - What We Do - [Technical Consulting](https://www.premieritmn.com/technical-consulting) - [Hosted Infrastructure](https://www.premieritmn.com/hosted-infrastructure) - [Computer & Network Management](https://www.premieritmn.com/computer-network-management) - [Security](https://www.premieritmn.com/security) - [Microsoft 365 Support](https://www.premieritmn.com/microsoft-365-support) - [Network Support](https://www.premieritmn.com/network-support) - [Managed Backup & Recovery](https://www.premieritmn.com/managed-backup-recovery) - [Penetration Testing](https://www.premieritmn.com/penetration-testing) - [Windows, Mac & Linux](https://www.premieritmn.com/windows-mac-and-linux) - [Premier Communications](https://www.premieritmn.com/premier-communications) - Articles - [All Articles](https://www.premieritmn.com/articles) - [Security](https://www.premieritmn.com/articles/tag/security) - [Technology](https://www.premieritmn.com/articles/tag/technology) - [Repairs](https://www.premieritmn.com/articles/tag/repairs) - [Managed Services](https://www.premieritmn.com/articles/tag/managed-services) - [About](https://www.premieritmn.com/about-premierit-serving-twin-cities) - [Contact](https://www.premieritmn.com/contact-us) - [Network Audit](https://www.premieritmn.com/network-audit) - [763.453.6800](tel:763.453.6800) - [Support Contact](mailto:Support@PremierITmn.com) # Technical Support Ensuring your technology runs smoothly isn’t just the big stuff like [installation](https://www.premieritmn.com/hosted-infrastructure), [monitoring](https://www.premieritmn.com/network-support) and [maintenance](https://www.premieritmn.com/technical-consulting) - it’s the little stuff, too. It’s the “I forgot my password.” It’s the “I already turned it off and then on again and it’s still not working.” And sometimes it’s the “I have no idea what’s happening.” No matter what you run into, our technical support team is here - without judgment, derision, or complex jargon. We handle the big and little stuff, so your team can do what they need to. ## Technical Support with Premier IT ### Included with any Premier IT program No matter what Premier IT services you engage with, technical support is included. Our technical support services cover nearly any technology that runs your business - even the coffee maker. **Installation, fixes, and troubleshooting for:** ![noun-pen-tablet-5391777 1](https://www.premieritmn.com/hs-fs/hubfs/Icons/noun-pen-tablet-5391777%201.png?width=75&height=75&name=noun-pen-tablet-5391777%201.png) #### Workstations ![noun-laptop-5391784 1](https://www.premieritmn.com/hs-fs/hubfs/Icons/noun-laptop-5391784%201.png?width=75&height=75&name=noun-laptop-5391784%201.png) #### Laptop ![noun-cpu-5391797 1](https://www.premieritmn.com/hs-fs/hubfs/Icons/noun-cpu-5391797%201.png?width=75&height=75&name=noun-cpu-5391797%201.png) #### Servers ![noun-printer-5391771 1](https://www.premieritmn.com/hs-fs/hubfs/Icons/noun-printer-5391771%201.png?width=75&height=75&name=noun-printer-5391771%201.png) #### Printers ![noun-webcam-5391764 1](https://www.premieritmn.com/hs-fs/hubfs/Icons/noun-webcam-5391764%201.png?width=75&height=75&name=noun-webcam-5391764%201.png) #### Cameras ![noun-wifi-5641755 1](https://www.premieritmn.com/hs-fs/hubfs/Icons/noun-wifi-5641755%201.png?width=75&height=75&name=noun-wifi-5641755%201.png) #### Wi-Fi ![noun-firewall-2677314 1](https://www.premieritmn.com/hs-fs/hubfs/Icons/noun-firewall-2677314%201.png?width=75&height=75&name=noun-firewall-2677314%201.png) #### Firewall ![noun-computer-5391763 1](https://www.premieritmn.com/hs-fs/hubfs/Icons/noun-computer-5391763%201.png?width=75&height=75&name=noun-computer-5391763%201.png) #### Monitors ## Ongoing Support In addition to on-demand technical support, we provide ongoing support and maintenance to ensure your systems are up to date and running smoothly. Network Maintenance: 24/7 monitoring of networks and endpoints (computers, servers), automatic updates to endpoints and select firewalls. Automated Windows patch management and security updates keep your software secure and current. Automated third-party software security updates further manage any customized software in place on your network. Device Health Checking monitors endpoint status: - Antivirus present, active, current definitions - Anti-malware present, active, current update - Windows performance metrics with automated resolution ![Company Photo Cropped](https://www.premieritmn.com/hs-fs/hubfs/Company%20Photo%20Cropped.jpg?width=1600&height=1067&name=Company%20Photo%20Cropped.jpg) ## Support Options ### Here when you need us, big projects or small questions Our support philosophy is simple: we don’t want to waste time just as much as you don’t want to sit on hold for hours. That’s why all of our support options are [run by the same team who does all the work](https://www.premieritmn.com/about-premierit-serving-twin-cities)- not by a junior helpdesk or outsourced call center. Support Options Include: - Phone - Email - Remote Desktop - Onsite Help from a Technician We strive to answer when you call, and will respond within two hours when we can’t. ## Technical Support Tactics #### [Technical Consulting](https://www.premieritmn.com/technical-consulting) #### [Hosted Infrastructure](https://www.premieritmn.com/hosted-infrastructure) #### [Computer & Network Management](https://www.premieritmn.com/computer-network-management) #### [Security](https://www.premieritmn.com/security) #### [Network Support](https://www.premieritmn.com/network-support) #### [Backup](https://www.premieritmn.com/managed-backup) #### [Premier Communications](https://www.premieritmn.com/premier-communications) ## Contact Submit the form and someone from our team will get back to you shortly. ##### Get in Touch Today [![Premier IT - White](https://www.premieritmn.com/hs-fs/hubfs/Premier%20IT%20-%20White.png?width=225&height=70&name=Premier%20IT%20-%20White.png)](https://www.premieritmn.com) 7384 Kirkwood Ct, Suite 100 Maple Grove, MN 55369 [763.453.6800](tel:7634536800) [support@premierITmn.com](mailto:support@premierITmn.com) - [FAQs](https://www.premieritmn.com/frequently-asked-questions) - [Newsletter Signup](https://www.premieritmn.com/newsletter-signup) - [Careers](https://www.premieritmn.com/careers) - ©2026 Premier IT LLC  |  All rights reserved  |  [Terms and Conditions](https://premieritmn.com/terms-and-conditions)  |  [Privacy Policy](https://premieritmn.com/privacy-policy)  |  Minneapolis Web Design by BizzyWeb