Articles
Voice Tech Could Shape the Post-Pandemic Workplace
As companies work to safely reopen offices, voice technology is about to make itself heard. When it comes to ensuring employees stay safe, the fewer touchpoints, the better. Over the past decade, voice technology has grown thanks to voice-activated systems like Alexa, Google, and Siri. The average ...
Business Continuity Using Cloud Computing
It’s easy to agree that technology has helped businesses to continue working during the coronavirus outbreak. Without a doubt, cloud computing has been key to keeping business-critical services going. The benefits are well documented: cloud infrastructure provides companies the flexibility to scale ...
Ways to Improve Your Customer Service
Will this global pandemic improve #customerservice? I am personally experiencing improvements in customer services as a direct result of coronavirus. The “shelter-in-residence” and social distancing have limited businesses offering regular services, but the limited services that businesses are ...
Cyber Security
Before the internet, threats to #smallbusinesses were different. Today, it’s the criminals you can’t see that you have to worry about. Thanks to cybercriminals, 60% of companies they steal from go out of business within six months. Coupled with the outlook that 15% of small businesses doubt their ...
Best Practices for Cloud Migration Amid Covid-19
When Covid-19 was declared a pandemic, businesses quickly realized that secure cloud architecture was no longer just nice-to-have. Many organizations were caught off guard as employees began to work from home and students began to learn from home. As the situation continues to unfold, transitioning ...
